FAQ
The Help Center
Do I need to get a COVID-19 test before traveling?
CDC recommends travelers get tested with a viral test 1-3 days before traveling internationally. See CDC’s Testing and International Air Travel for more information. Also, get tested 3-5 days after international air travel AND stay home for 7 days. Even if you test negative, stay home for the full 7 days. If you don’t get tested, it’s safest to stay home for 10 days after travel.
For domestic travel, CDC recommends travelers consider getting tested with a viral test 1-3 days before travel. Also consider getting tested 3-5 days after travel AND reducing non-essential activities for a full 7 days, even if you test negative. If you don’t get tested, consider reducing non-essential activities for 10 days after travel.
Testing does not eliminate all risk, but when combined with precautions like wearing masks, social distancing, and handwashing, it can make travel safer by reducing spread on public transportation, in airports, and at destinations.
Where can I travel during the pandemic?
The COVID-19 situation is constantly evolving, as are travel restrictions and regulations. Each country is affected differently on a daily basis and responses vary widely. You can find an updated list of Travel Advisories on the State Department's website.
Do I need travel insurance?
Travel insurance has always been highly recommended in the industry. The only way to be prepared for the unexpected is to plan for it. A good travel insurance policy is just that, giving you protection when life catches you off guard. Take a look for yourself, here.
As travelers begin emerging out of quarantine and stay-at-home orders, the question on everyone's mind is what happens if another wave hits when I'm supposed to travel. Many suppliers have changed their policies to allow for more flexibility but certainty is at an all-time low. Forbes listed out some of the best insurance plans for 2020. Contact us for the newest offers.
How do I find out about visa requirements?
My questions isn't listed. Where can I get help?
We will continuously update the information on both our FAQ and Resources page. We are always striving to serve you better. You may find that some of your answers can be found in the Group discussions or on the Travel Forum. We urge you to sign up as a member, so you can benefit from everything the Travel Forum has to offer.
If you still cannot find your answer, you can always contact us, and we will work diligently to solve your problem.